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Customer Covenant


Zep treats others the way we want to be treated – and we believe that every day we must earn the right to serve you.

We pledge to serve every customer with the highest levels of sincerity, fairness, courtesy, respect and gratitude, delivered with unparalleled responsiveness, expertise, efficiency and accuracy. We are in the business to create lasting relationships, and we will treat our customers like we want to be treated. We will offer the finest personal service and products delivered by caring team members who take 100% responsibility for meeting the needs of each customer.

In addition to our inclusive workforce, a very important aspect of our work environment is diversity. At Zep, we are committed to creating an environment that appreciates individuality. We continue to recognize diversity as a broad collection of differences that encompasses many elements, including beliefs, race, work styles, age, education, ethnic origin, gender, ideas, physical ability, perspectives and more. Our commitment to diversity is ever evolving and makes our company a better place to work, gives customers and communities outstanding service, and delivers greater value to our stakeholders.

 
 
 
 
 
 
As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state and local laws.